Store Policy
Customer Care
At Card Citadel, we treat every collector like royalty. Whether you're a seasoned investor or just getting started, our mission is to provide unbeatable service, fast shipping, and personalized support. Have questions about your order, a specific slab, or upcoming product drops? Reach out to us anytime — we’re here to help. Customer satisfaction is our crown jewel.
📩 Contact Email: Support@Card-Citadel.com
Privacy & Safety
Your privacy is a top priority. All customer data is handled securely and never sold or shared. We use secure payment gateways to protect your personal and financial information. Card Citadel is PCI-compliant and SSL-secured to ensure your transaction is safe from checkout to delivery.
We may use your contact info to confirm orders or provide updates, but only for your orders or requests. We will never spam or misuse your information.
Wholesale Inquiries
Are you a local shop, influencer, or reseller looking to stock up on trading card slabs? We’d love to partner with you. Contact us directly to inquire about wholesale pricing, bulk orders, or exclusive collaborations.
📬 Wholesale Contact: Support@Card-Citadel.com
Payment Methods
-
Credit / Debit Cards
-
PayPal
-
Affirm (Pay Later)
-
Store Credit (earned through Sell-Back program)